Privacy Policy
Last Updated: April 4, 2025
At JolexWeb Labs (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website [jolexweblabs.com] (the “Site”) and through our services.
1. Information We Collect
We collect information in the following ways:
a. Personal Information
When you visit our Site, sign up for services, or request information, we may collect personal details including:
Name
Email address
Phone number
Company name
Billing information (if applicable)
b. Non-Personal Information
We may collect non-personal information through cookies and other technologies, including:
IP addresses
Browser type
Operating system
Pages visited on our Site
Referring URLs
2. How We Use Your Information
We use the collected data for various purposes, including:
- Providing and improving our services
- Communicating with you regarding inquiries, service updates, or marketing
- Processing payments and fulfilling service agreements
- Analyzing and improving the performance of our Site
- Complying with legal obligations
3. How We Protect Your Information
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure server environments, encryption methods for payment transactions, and regular security audits.
4. Cookies and Tracking Technologies
Our Site may use cookies to improve user experience. Cookies are small files placed on your device that track browsing activity. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.
We may also use third-party analytics services (such as Google Analytics) to analyze user behavior on our Site. These services may use cookies and other technologies to collect data on how you interact with the Site.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- With service providers who assist in our operations (e.g., payment processors, email marketing tools).
- For legal reasons, if required by law, regulation, or legal process.
- In the event of a business transaction, such as a merger or acquisition.
6. Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
Opt-out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our communications.
To exercise these rights, please contact us at info@jolexweblabs.com
7. Third-Party Links
Our Site may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites and recommend reviewing their privacy policies before submitting any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new “Last Updated” date. Please review this Privacy Policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
JolexWeb Labs
Email: info@jolexweblabs.com
Privacy Policy
Last updated: August 3, 2026
JolexWeb Labs ("JolexWeb Labs," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit jolexweblabs.com, contact us, request an audit, subscribe to communications, or use our digital marketing and technology services.
1. Information We Collect
Information you provide
- Contact information, such as your name, email address, telephone number, company name, and job title.
- Inquiry and project information submitted through contact, consultation, or website-audit forms.
- Account, billing, transaction, and service information when you become a client.
- Communications, feedback, files, and other information you choose to send us.
- Marketing preferences, including newsletter subscriptions and opt-out requests.
Information collected automatically
When you use the website, we may collect technical and usage information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, timestamps, and interactions with forms or website features. We may collect this information through cookies, analytics tools, pixels, server logs, and similar technologies.
2. How We Use Personal Information
We may use personal information to:
- Respond to inquiries, audit requests, and consultation requests.
- Provide, manage, support, and improve our services.
- Prepare proposals, process transactions, and administer client relationships.
- Operate, secure, troubleshoot, and analyze the website.
- Measure marketing performance and improve user experience.
- Send service communications and, where permitted, marketing communications.
- Prevent misuse, fraud, security incidents, or unlawful activity.
- Meet legal, regulatory, tax, accounting, and contractual obligations.
3. Legal Bases Where Applicable
Where laws such as the UK GDPR require a legal basis, we may process personal information because it is necessary to perform a contract or take requested pre-contract steps, comply with a legal obligation, pursue legitimate business interests that are not overridden by your rights, or because you have provided consent. You may withdraw consent at any time, although withdrawal does not affect earlier lawful processing.
4. Cookies and Analytics
We may use essential cookies needed for website operation and optional technologies used for analytics, functionality, and marketing measurement. You can control cookies through your browser and any consent controls made available on the website. Blocking some technologies may affect website functionality.
Third-party analytics or advertising providers may process device and usage data under their own privacy notices. We encourage you to review the notices of services you choose to interact with.
5. How We Share Information
We do not sell personal information for money. We may disclose information to:
- Hosting, cloud, analytics, email, CRM, automation, payment, security, and professional service providers that support our operations.
- Business partners or subcontractors involved in delivering an authorized client service.
- Government authorities, courts, regulators, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, and security.
- A buyer, successor, or adviser in connection with a proposed or completed merger, restructuring, financing, acquisition, or sale of assets.
Service providers are expected to process information only for authorized purposes and subject to appropriate contractual or legal safeguards.
6. International Data Transfers
JolexWeb Labs operates from the Philippines and works with clients and service providers internationally. Your information may therefore be processed in countries other than the country where you live. Where required, we use appropriate contractual, organizational, or legal safeguards for international transfers.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary according to the type of information, the relationship involved, and applicable requirements.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, or information about how your data is used. You may also have the right to object to certain processing, withdraw consent, opt out of marketing, or complain to a privacy regulator.
Residents of certain United States jurisdictions may have additional rights regarding access, correction, deletion, and the sale or sharing of personal information. JolexWeb Labs does not discriminate against individuals for exercising applicable privacy rights.
To make a request, email info@jolexweblabs.com. We may need to verify your identity and may retain limited records needed to document the request.
10. Marketing Communications
You may unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us. We may still send non-promotional communications related to an inquiry, transaction, or active service relationship.
11. Children's Privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
12. Third-Party Websites
The website may link to third-party sites or services. We do not control their privacy practices and are not responsible for their content or handling of personal information.
13. Changes to This Policy
We may update this Privacy Policy as our services, technologies, or legal obligations change. We will post the revised version on this page and update the date shown above. Material changes may be communicated through additional notices where appropriate.
14. Contact Us
For privacy questions or requests, contact:
JolexWeb Labs
Cagayan de Oro, Philippines
Email: info@jolexweblabs.com
Website: https://jolexweblabs.com/